September - 2010

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Other Courses (rollover box to see course name)

This course

ILM Award in First Line Management

Currently under revision please contact our course administrator for details

Who should participate:

Those people with a direct responsibility for planning and organising the work of others at first line management level.

Programme benefits:

By the end of the programme, participants will be able to:

• Gain an awareness of their role within their organisation
  
• Use the skills of planning, organising, monitoring and evaluation
  
• Develop basic skills in people management and communication
  
• Understand the process of change management
  
• Attain practical skills used in problem solving and decision making
  
• Gain an awareness of health, safety and employment legislation and responsibility

The programme will cover:

Day 1

• Programme induction
  
• Planning and organising work
  
• Motivating people

Day 2

• Communication skills
  
• Planning change

Day 3

• Solving problems
  
• Making and taking decisions

Day 4

• Health and safety
  
• Maintaining discipline
  
• Employment law
  
• Programme review

Programme Assessment:

Successful completion of the eight training segments, a self-study workbook and a 1000 word work-based assignment, will result in participants being awarded the Award.

Course dates

Other courses in this section.
Click course title for more information.

Business Improvement Techniques NVQ Level 2 & Level 3 NEW
ILM Award in First Line Management
ILM Award in Team Leading
ILM Certificate in First Line Management
ILM Diploma in First Line Management
NVQ Competence Assessment Service